Sales / Customer Service Lead (Retail) – Car Parts/Accessories/Service

Sales / Customer Service Lead (Retail) – Car Parts/Accessories/Service

Job ID: 51609
Windsor, ON
  • Posted 2 weeks ago
  • Wage: $45-65k
  • Position specifics: Full time, permanent position. Above average pay structure depending upon experience, competitive commissions and benefits after three months of employment. Career opportunities to grow with an expanding business. **This is NOT a car dealership**

Job Description

The Sales / Customer Service Lead will be responsible for managing the store’s product and installation sales. Trailer products include cargo, utility and equipment trailers; Car and truck accessories include truck caps, tonneau covers, lift kits, snow plows/salters; Outdoor power equipment includes movers, zero turns, and accessories. The Sales / Customer Service Lead is responsible for overseeing 2-3 sales reports. Duties include, but are not limited to:

  • Work at the front counter selling a wide variety of products
  • Lead front counter sales staff
  • Organize outside sales calls and assist in meeting key customers
  • Manage layout and organization of the showroom
  • Work closely to coordinate all work with both the stockroom and the garage
  • Manage the customer relationship including customer concerns, call backs and follow-up on estimates
  • Other duties as assigned


  • Minimum two (2) years of Automotive Sales and Service experience required
  • Experience in selling both to corporate clients as well as retail trade
  • Supervisory experience and scheduling employees is an asset
  • The successful candidate will have experience in both selling to corporate clients as well as retail trade
  • It is required that the ideal candidate is self-motivated, highly enthusiastic and personable, who emphasizes customer satisfaction


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